1. Introduction

Brazilian Delights is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website.

—

2. What Personal Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Business name
IP address
Browser and device information
Any information submitted through website forms or email communication.

3. How We Collect Personal Information

We collect personal information in several ways, including:

When you complete a contact form on our website
When you contact us via email or phone
When you subscribe to newsletters or marketing communications
Through cookies and analytics technologies
Through third-party integrations used on the website

4. Why We Collect Personal Information

We collect personal information to:

Respond to enquiries
Provide our services
Improve our website and services
Send marketing or promotional material (where consent has been given)
Maintain business records and communication

5. Cookies and Website Analytics

Our website may use cookies and analytics services (such as Google Analytics) to improve user experience and understand how visitors use our website.

Cookies may collect information such as:

IP address
Pages visited
Time spent on pages
Device and browser information

You can disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party providers to help operate our website and services. These may include:

Website hosting providers
Analytics services
Email marketing platforms.
Payment processors.

These providers may have access to personal information only to perform specific services on our behalf.

7. Overseas Disclosure

Some third-party services we use may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

8. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

Secure servers
SSL encryption
Restricted access to personal data

However, no method of transmission over the internet is completely secure.

9. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate.

Requests can be made by contacting us using the details below.

10. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us with your complaint.

We will investigate the issue and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Business Name: Brazilian Delights
Email: joelma@joelmascakes.com.au